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Reminder: Group project presentations were pushed back to April 16 because of the Ice Storm
Organizations and Communities
- The basic point of this chapter:
- Communication is how social "structures" happen
- Organizations are social structures
- Organizations contain social structures
- Those structures are both systems and cultures!
- It tries to explain how communication enables
- The establishment of management systems and other structures that are embued with power
- The establishment of cultural markers that:
- Legitimate such systems
- Enable people to know how the system works (frame knowledge; normal interpretive sense-making))
- Note that the boundaries between systems theory and cultural theory all but disappear as we go down this path
- The fundamentals
- Communication is the fundamental means of structuration
- This situated communication
- Occurs within discourse communities
- That organize themselves by forming units of delegated responsibility
- These situated groups
- Integrated into a network of relations that turns these groups, and the organization itself, into an actor
- Are therefore both situated contexts where actors work and actors that work within a larger situated context
- This sounds a bit like Simon's discussion of subassemblies as the emergent solution to complexity, it should
- We've just taken another path
- One that proposes to show how communication makes it happen
- But as we look, lets remember that things may not be quite this simple
- There may be other emergent mechanisms of complexity:
- Taylor et al are suggesting a modification of Giddens' structuration theory
- Communication is the primary modality of structuration
- Let's add "relationships" to that, but in doing lets note that:
- Relationships are themselves a structure
- Communication is the fundamental building block of relationships
- Key elements of communication that matter in this discussion:
- Conversation
- Text
- Relationships
- Agency
- Practice
- Let's dive in
- An organization is a special kind of object
- Not substantial ... a construct of imagination
- But with substantial representations
- Organizations are represented by
- A set of conversations
- A contest of influence
- A conversation of conversations
- A set of relationships that emerge in the pattern of those conversations
- A dance of agency
- Of head-complement relationships in which people "act-for" others
- An actor of actors
- A text
- A text of texts
- A collection of practices
- A fractal structure which repeats at finer degrees of scale:
- A community
- A set of conversations
- A set of texts
- A set of narratives
Spring03OrganizationalSession22
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