What is a time and motion study? Why do such studies matter to classical management theories? What famous time and motion studies led to the development of human relations theories? What happened that classical management theories couldn't explain? How do human relations theories explain what happened? What do managers do differently as a result when following human relations models?
What do Simon and Selznick have to say about rational decision making? What is "satisficing"? How do these ideas modify Chester Barnard's human relations approach to management? How does it set up the human resources approach?
?McGregor's Theory Y proposes that "People not only accept responsibility, but actively seek it." Maslow proposes that "The conditions that foster individual growth are also good for the organization." Likert recommends "System IV", a participative approach to management. What implications do these assertions have for management and for the use of self-managed teams?
Listening is important in classical management approaches, human relations approaches, and human resources approaches, but for different people and different reasons. Who needs to listen within each of these approaches, who do they need to listen to, and why?
Use Shein's six formal properties of organizational cultures to explain the workings of Weick's sense-making model. Compare Shein's properties of cultures to Weick's processes within systems? What corresponds to what?
How does each of the four elements of the STORage listening process contribute to better listening.
What are the five types of social power? Relate the four dialectics associated with organizational feminist critical theory to these types of power. To what extent are feminist theory "revolutionary" with respect to organizations.
Compare the management hierarchies of classical management theory with organizational networks? How do these conceptions of an organization differ? How are the similar? How do they overlap? What network role most closely approximates "Fayol's Bridge"?
What concepts of systems theory are expressed in Ouchi's Theory Z (a cultural theory).
How does Gidden's structuration make cultural theories continuous with systems theory?
Describe the primary stakeholders associated with most organizations. How does each stakeholder contribute to the organizations goal of creating value? How does the power of stakeholders differ. Discuss stakeholders from both a systems and a critical perspective.
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