Book Chapters

• Computers and Human Communication. In Pickover, Cliff (Ed). Visions of the Future, 1992.
• The Cliff and the Continuum: Defining the Digital Divide. Selected chapter for proposed book on the digital divide based on presentations at the 2001 IAMCR & ICA Symposium on Digital Divide.
• OS/2 System Editor.  OS/2 1.1 Users Guide, 1987.
• BURT3363:  Backup, Update, and Restore with Compression for Optical Media.  IBM 3363 Optical Drive Users Guide, 1987.
• With Bosomworth, Kenneth and others. Telecommunications Market Opportunities: Impact of the AT&T Settlement. Norwalk, CT, International Resource Development, 1982.

Refereed Publications

• With Thompsen, Philip A.  Effects of Pictographs and Quoting on Flaming in Electronic Mail.  Computers in Human Behavior. v 12, n 2, p. 225, 1996.
• With C. Bisdikian, Steve Brady, Yurdaer Doganata, Franco Marconcini, Magda Mourad, Howard Operowsky, Giovanni Pacifici, and Asser Tantawi.  MultiMedia Digital Conferencing: A Web-enabled multimedia teleconferencing system.  IBM Journal of Research and Development, v. 42, n. 2, 1998.
• With James W. Chesebro, Jay E. Nachman, and Andrew Yanelli. Popular music as a mode of communication:  1955-1982. Critical Studies in Mass Communication 2: 115-135, 1985.
• A Simplified Flesch Readability Formula. Journalism Quarterly, 1978.

Selected Professional Newspaper, Magazine, and Newsletter Articles

• Peer Communication via Computer Conferencing:  The global village becomes an organizational reality.  The Christian Science Monitor and other newspapers, 1992.
• REFnet. Reference Magazine; January 1983, pp. 27, 42-43.
• CrossTalk. Lifelines, February 1983, pp. 12-15.
• Hardware as Software: The Hayes Smartmodem. Lifelines, August 1983, pp. 26, 36.
• The Electronic Mail and Messaging Year -- 1981. Electronic Mail and Message Systems, January 1, 1982, pp. 1-5.
• The Electronic Christmas Card (or) Personal Communication on the Local Network is Good News. Electronic Mail and Message Systems, January 1, 1982, pp. 9-12.
• Antitrust Settlement Terms Suggest Strong AT&T Moves into Electronic Mail, Information Vending, Enhanced Information Services. Electronic Mail and Message Systems, January 15, 1982, pp. 1-8.
• ECOM Opens with Opportunities for Electronic Mail Vendors: But Will the Industry Take Advantage of Them? Electronic Mail and Message Systems, January 15, 1982, pp.9-10.
• Integrated Communications Software for Microcomputers. Electronic Mail and Message Systems, February 1, 1982, pp. 1-4.
• Electronic Messages via Local Networks: Ethernet versus IEEE 802. Electronic Mail and Message Systems, March 1, 1982, pp. 1-6.
• An Introduction to Microcommunications. Lifelines, June 1982, pp. 44-49.
• The Basics of Microcommunications Software. Lifelines, July 1982.
• Building Ideal Microcommunications Software. Lifelines, August 1982.
• "Free" national electronic bulletin board. Electronic Mail and Message Systems, March 16, 1981, pp. 6-7.
• Electronic Solutions to the Air Flight Crunch. Electronic Mail and Message Systems, August 17, 1981, pp. 1-4.
• Building an Adequate Consumer Electronic Mail Terminal. Electronic Mail and Message Systems, November 16, 1981, pp. 5-6.
• "Telephone Tag" spurs growth in computer-based electronic mail. Electronic Mail and Message Systems, December 1, 1981, pp. 10-12.
• Wang to test Compound Document Network. Electronic Mail and Message Systems, April 15, 1981, pp. 8-11.
• Postal Strike a boon for Electronic Message Services. Electronic Mail and Message Systems, July 15, 1981, pp. 1-4.
• Electronic Mail goes "On the air". Electronic Mail and Message Systems, September 15, 1981, pp. 1-4.
• Postal Rate Increases and Electronic Mail Growth (Part 2). Electronic Mail and Message Systems, November 2, 1981, pp. 1-5.