Davis Foulger

Extended Vita
Additional materials available at http://vita.davis.foulger.net

Personal

Higher Education

Employment History

Academic (see http://vita.davis.foulger.net/CoursesTaught.shtml for details)

Non-Academic (see http://resume.davis.foulger.net for more detail):

Scholarship (see http://davis.foulger.info/research for current research program)

Refereed Publications

• With Thompsen, Philip A.  Effects of Pictographs and Quoting on Flaming in Electronic Mail.  Computers in Human Behavior. v 12, n 2, p. 225, 1996.
• With C. Bisdikian, Steve Brady, Yurdaer Doganata, Franco Marconcini, Magda Mourad, Howard Operowsky, Giovanni Pacifici, and Asser Tantawi.  MultiMedia Digital Conferencing: A Web-enabled multimedia teleconferencing system.  IBM Journal of Research and Development, v. 42, n. 2, 1998.
• With James W. Chesebro, Jay E. Nachman, and Andrew Yanelli. Popular music as a mode of communication:  1955-1982. Critical Studies in Mass Communication 2: 115-135, 1985.
• A Simplified Flesch Readability Formula. Journalism Quarterly, 1978.

Book Chapters

• Computers and Human Communication. In Pickover, Cliff (Ed). Visions of the Future, 1992.
• The Cliff and the Continuum: Defining the Digital Divide. Selected chapter for proposed book on the digital divide based on presentations at the 2001 IAMCR & ICA Symposium on Digital Divide.
• OS/2 System Editor.  OS/2 1.1 Users Guide, 1987.
• BURT3363:  Backup, Update, and Restore with Compression for Optical Media.  IBM 3363 Optical Drive Users Guide, 1987.
• With Bosomworth, Kenneth and others. Telecommunications Market Opportunities: Impact of the AT&T Settlement. Norwalk, CT, International Resource Development, 1982.

Refereed Academic Conference Papers

• Medium as an Ecology of Genre. Awarded best paper at 2006 Meeting of Media Ecology Association.
• Medium as Interface. Presented at the Fall, 2005 Meeting of the National Communication Association (Human Communication and Technology Division).
• Medium as Communication Process Primitive. Presented at the Fall, 2005 meeting of the National Communication Association.
• Emergent Complexity and the Role Attributes of Media. Presented at the Spring, 2005 Meeting of the International Communication Association. (Information Systems Division).
• An Ecological Model of the Communication Process (Competitively selected for presentation at the Spring, 205 meeting of the International Communication Association)
• Time in Interpersonal Media. Presented at National Communication Association for Fall, 2003 meeting. (Human Communication Technologies Division).
• Relationship Equals Sum Media: Exploring Relationships as Media Ecologies. Presented at International Communication Association for spring, 2003 meeting. (Interpersonal Communication Division)
• Practical Telepresence and the Online Office (Selected to the International Communication Association Convention; May, 2003)
• The Processes of Media Invention and Evolution. Presented at 2002 National Communication Association (Rhetorical and Communication Theory).
• Roles in Media. Presented at NCA Summer 2002 conference: "Shaping the Network Society: Patterns for Participation, Action, and Change."
• Media Aristocracies, Network Resources, and the Global Digital Divide. IAMCR & ICA Symposium on Digital Divide, 2001. Selected as probable chapter for proposed book on the digital divide.
• Roles in Media Design Pattern. NCA Summer 2002 conference: "Shaping the Network Society: Patterns for Participation, Action, and Change."
• Networked Computer Media and the Middle Ground Design Pattern. NCA Summer 2002 conference: "Shaping the Network Society: Patterns for Participation, Action, and Change."
• Communication Media: Spheres of Invention. NCA Summer 2002 conference: "Shaping the Network Society: Patterns for Participation, Action, and Change."
• Measuring Complex Ethical Decision Making. 2002 Northeastern Regional Conference on Excellence in Learning and Teaching.
• With Phillip Thompsen. Effects of Pictographs and Quoting on Flaming in Computer Media. International Communication Association, 1992.
• Negotiation of Rules on IBM's IBMPC Computer Conferencing Facility.  International Communication Association. 1991.
• With David Chess.  Impacts of Computer Conferencing as experienced on IBM's IBMPC Computer Conferencing Facility. International Communication Association. 1991.
• Within and About Communication:  A Time Series Study of  “Communication Monographs”.  International Communication Association, 1980.
• The Dimensions of Communication Structure and their Measure:  A Search for Essence and Interpretability.  Eastern Communication Association, 1980.
• Credibility and the Statistical Interaction Variable.  Speech Communication Association, 1979.
• Steps Toward an Information Based Theory of Attitudes.  International Communication Association, 1979.
• Path Analysis.  Temple Conference on Psycho-Educational Processes, 1979.
• Refusal to Counter-Attitudinally Encode:  A Study.  Speech Communication Association, 1978.

Refereed Computer Industry Conference Papers

• Scaling Notes.  IBM Lotus Notes Best Practices Conference, 1998.
• Global PartnerInfo as Knowledge Management System.  IBM Knowledge Management ITE, 1998.
• Scalable Interactive Knowledge Management with Toolsrun/2:  Single System Enterprise Management of Forums, Newsgroups, News, and Package Repositories via Newsgroups, the Web, and Lotus Notes.  IBM Knowledge Management ITE, 1998.
• Global PartnerInfo as Write Once Application Architecture.  e-Business and Networking Technical Conference, 1998.
• With C. Bisdikian, Steve Brady, Yurdaer Doganata, Davis Foulger, Franco Marconcini, Magda Mourad, Howard Operowsky, Giovanni Pacifici, and Asser Tantawi. MultiMedia Digital Community: A web-enabled multimedia collaboration system.  The Fourth IEEE Workshop on the Architecture and Implementation of High Performance Communication Systems, 1997.
• With Benjamin N. Grosof. Globenet and RAISE: Intelligent Agents for Networked Newsgroups and Customer Service Support.   AAAI Fall Symposium on AI Applications in Knowledge Navigation and Retrieval, 1995.
• With Dave Slauson.  Mirror Backup:  Local and Remote OS/2 server maintenance for CORE:  Shadowing OS2TOOLS locally; Sharing OS/2 CORE over VNET.  IBM CCITE Conference Presentation, 1990.
• The CORE OS/2 Research Environment.  IBM CCITE, 1989.
• A Procedural Database Language for OS/2: Creating a Networked Hypertext Language with HyperCard-Like functionality using HELP and the E Interpreter.  IBM ESD Symposium on the Future of PC's, 1988.
• With David Chess.  Moving Toolsrun Conferencing to the LAN:  A Proposal for an OS/2 Implementation of Toolsrun.  IBM ESD Symposium on the Future of PC's, 1988.
• RXDLL and RXPM:  Mapping operating system, user interface, and library functions using run time API’s.  ESD Symposium on the Future of PC's, 1988.
• With John Alvord.  The LANFrame:  Using the Unused MIPS of Networked Clients to Create a High Performance Distributed Computer.  ESD Symposium on the Future of PC's, 1988.
• Self-Service System Support: A PC software architecture for simplifying complex software systems. IBM PC Symposium, 1985.
• The Yorktown IBM PC Starter Set.  IBM PC Conference, 1984.
• With Clark Maurer.  File Manager, IBM PC Conference, 1984.

Invited Conference Papers

• Wiki Web Pages in the Classroom: A Flexible and Easy to Use Instructional Tool. Scheduled at the Fall, 2005 Meeting of the National Communication Association for the panel "Beyond Collaboration: Creating, Managing, Maintaining, and Using Instructional Content Via Collaborative Web Sites" (Human Communication and Technology).
• Spheres of Invention and the Prospects of HDTV. Scheduled at the Fall, 2005 Meeting of the National Communication Association for the panel "New Media and Communication Theory: The Health of (H)DTV and Satellite Radio" (Human Communication and Technology).
• Derrida's Dialogues: A Scattered but Indispensible Reference. Presented at the Spring, 2005 Meeting of the International Communication Association (Media Ecology).
• Classroom Equals Sum Media. Presented at the Spring, 2005 Meeting of the Eastern Communication Association (Media Ecology).
• Practical Telepresence and the Online Office. Telepresence Panel. International Communication Association, May 25, 2003
• Fractally Complex Decision Spaces and the Efficacy of Ethics Instruction. Society for Ethics Across the Curriculum Conference, Gainesville, FL. February 1, 2002.
• Computer Conferencing in IBM: Ten Years and counting. Chugach Conference on Communication Technologies; Anchorage, AL, 1991.
• Media, Metaphors, Rights, and Responsibilities: a metaphoric journey through media space.   National Academy of Science Conference on the Rights and Responsibilities of Participants in Networked Communities, 1992.
• The Process of Media:  How human communication media are invented and reinvented.  Lotus Research Symposium, 1997 and IBM Global Services Best Practices Conference, 1998.
• With Carolyn Chin.  Network Centric Computing and the Internet. IBM Academy of Technology, 1994.
• The OS2BBS customer computer conferencing facility. SHARE User Conference, 1992.
• With Gerald Waldbaum.  IBM's IBMPC Computer Conferencing Facility: Impacts and Management Issues. SHARE User Conference, 1990.
• Object Oriented Programming.  ESD Symposium on the Future of PC's, 1988.
• Hypertext and Expert Systems: Similarities, Differences, and Synergies. IBM Expert Systems ITL, 1988.
• Client/Server Computing. SEAS User Conference, 1987.
• With David Chess.  Using the IBMPC Computer Conferencing Facility.  IBM PC Symposium, 1985.
• Cooperative Processing: Taking advantage of the contrasting capabilities of PC and host systems. SEAS User Conference, 1984 and 1986).
• Fileman, STP, Easymenu, HELP, and ME:  Easy to Use End User Configurable User Interface Tools.  IBM Global User Interface Standards Task Force, 1985.

Invited Meeting and Panel Presentations (see http://davis.foulger.info/presentations/ for more)

• Exploring the Message in the Medium. Invited Presentation to Masters Degree Methods Class in the Television and Radio Program. Brooklyn College. May 10, 2005.
• Appling Structuration in the Organization. Candidate Presentation. Rollins College. March, 2005.
• Building Students Toward a Term Paper. Presentation on Writing Intensive Coursework. Brooklyn College. April, 2004.
• Emergent Role Complexity In Media. Quest Research Day. Oswego State University. April 23, 2003.
• Roles And Responsibilities In Media. Quest Research Day. Oswego State University. April 23, 2003.
• Communities As Ecologies Of Media Use. Quest Research Day. Oswego State University. April 23, 2003.
• Characteristics of Media. QUEST Research Day. Oswego State University. April 24, 2002.
• Building Time Machines: thinking about the future of interpersonal communication. Oswego State University Cognitive Science Lecture Series, 2002.
• Inventing and Evolving Human-Computer Interfaces: Five Spheres of Invention. Candidate presentation. Oswego State University. Scheduled April 15, 2002
• Time in Media: deserialized on-line interaction. Candidate presentation. Oswego State University. April 3, 2002
• Teaching with the Web.  Class at Wappingers Central School District Computer Technology Teacher Education Workshop, 1998.
• The Process of Media:  How human communication media are invented and reinvented.  Lotus Research Symposium, 1997 and IBM Global Services Best Practices Conference, 1998.
• Hammer as Medium: A metaphoric introduction to the study of medium as process. Colloquium presentation; University of Utah and Temple University, 1992.
• Four Gig is not Enough: The Future of PC's. Mid-Hudson IEEE, IBM Research Division Symposium, IBM Systems Research Institute, 1987.
• Multi-System User's: The Future of PC's. Mid-Hudson IEEE, 1982.  IBM Research Division Symposium, 1983, 1984, 1985.  Share Europe, 1984.  IBM Systems Research Institute, 1984, 1985, 1986, 1987.  Numerous other PC user group, customer, and IBM internal presentations, 1982-87.
• Female/Male Communication. Women's Studies Panel. Oswego State University, 2002.
• Media, Interpersonal Media and 9-11. Communication Department Panel on 9-11 and its Aftermath. Oswego State University, 2001.
• Demonstrating Technology Effectiveness:  Commentary and First Steps Towards a Proposal.  Wappingers Central School District Instructional Technology Committee, 2001.
• WCSD Instructional Computer Technology Plan:  Linking the Community.  Wappingers Central School District School Board, 1997.
• With Bob Cronin, and Dave Chess.  Fifteen years of Computer Conferencing in IBM: Looking Back, Looking Forward. IBM Research Division Symposium, 1996.
• Digital Value and the Electronic Wallet. VISA International, 1995.
• Ten Years of the Connecticut IBM PC User’s Group:  Looking Forward, Looking Back.  Connecticut IBM PC Users Group, 1991.
• Medium as Process: The Structure, Use, and Practice of Computer Conferencing on IBM's IBMPC computer conferencing facility.  IBM Research Symposium, 1990; Temple University, 1990.
• Wild and Wacky Workstations for the 1990's: the future of PC's. Connecticut IBM PC User's Group, IBM Research Division Symposium, IBM Systems Research Institute, 1988.
• IBMPC and Computer Conferencing.  AT&T Bell Laboratories, 1988.
• The Use and Management of Personal Computers in an Interactive Environment.  Customer Presentation, 1984-1985.
• Fileman, STP, Easymenu, HELP, and ME:  Easy to Use End User Configurable User Interface Tools.  IBM Global User Interface Standards Task Force, 1985.

Other Accomplishments (see resume at http://resume.davis.foulger.net for additional detail)

Patents

• With Peter H Schmidt, Peter J White, David B Tuttle, and Arthur Mellor. PC Configuration Fault Analysis. United States Patent 7127506, 2006.
• With John Esposito, Robert McElhaney, William Babcock, and William Minckler. Method of Backtracing Network Performance. United States Patent 20030018769, 2003.
• With Robert EMcElhaney, John Esposito, William Babcock, and William Minckler. Method of determining a physical locale from an IP address. United States Patent 20020143992, 2002.
• With Barry E. Willner, Marc A. Block, Stephen Brady, Davis A. Foulger, Alan G. Ganek, Colin G. Harrison, Barry Marks, Thomas E. Newman, Gopalaswamy Soora, Edith H. Stern, and Asser N. Tantawi.  Cross service common user image association.  U.S. Patent # 6,064,666, 2000.
• With Clayton J. Bennett, III, Eric M. Hesse, David W. Walsh.  (1994). Method of manipulating elements of a structured document, function key operation being dependent upon current and preceding image element types.  U.S. Patent # 5,285,526, 1994.

Theses and Dissertations

• Medium as Process:  The Structure, Use, and Practice of Computer Conferencing on IBM’s IBMPC Computer Conferencing Facility.  Ph.D. Dissertation.  Temple University, 1990.  Hypermedia version, 1999.
• Distraction and Dissonance:  A Model of the Persuasive Process.  Masters Thesis.  University of Central Florida, 1977.
• Lines per Exchange in “A Midsummer Night’s Dream”.  Senior Thesis.  New College at Hofstra University, 1974.

Hypermedia Spaces (see http://davis.foulger.info for a list of current web sites)

• NCA Human Communications Technology Division Web Site. Supports the NCA HCTD division.
• Choral Arts Society. Supports the Westchester County, NY Choral Arts Society, Westchester's oldest choral ensemble.
• MediaSpace Wiki. Initially set up to support a FIPSE grant for Ethics Across the Curriculum. Has since evolved to support classroom and research activities. The FIPSE grant work subsequently became one of several private wiki collaborative composition sites that I support..
• IBM PartnerWorld Web Site. One of the first web e-commerce sites to achieve a billion dollars of revenue.
• With Margeret Frish and Mai Pham, Bob Cronin and others. IBM Toolsrun/2 Computer Conferencing. An early implementation of interactive computer conferencing web browsers. One of very few that has achieved subsecond response time under load

Selected Professional Newspaper, Magazine, and Newsletter Articles

• Peer Communication via Computer Conferencing:  The global village becomes an organizational reality.  The Christian Science Monitor and other newspapers, 1992.
• REFnet. Reference Magazine; January 1983, pp. 27, 42-43.
• CrossTalk. Lifelines, February 1983, pp. 12-15.
• Hardware as Software: The Hayes Smartmodem. Lifelines, August 1983, pp. 26, 36.
• The Electronic Mail and Messaging Year -- 1981. Electronic Mail and Message Systems, January 1, 1982, pp. 1-5.
• The Electronic Christmas Card (or) Personal Communication on the Local Network is Good News. Electronic Mail and Message Systems, January 1, 1982, pp. 9-12.
• Antitrust Settlement Terms Suggest Strong AT&T Moves into Electronic Mail, Information Vending, Enhanced Information Services. Electronic Mail and Message Systems, January 15, 1982, pp. 1-8.
• ECOM Opens with Opportunities for Electronic Mail Vendors: But Will the Industry Take Advantage of Them? Electronic Mail and Message Systems, January 15, 1982, pp.9-10.
• Integrated Communications Software for Microcomputers. Electronic Mail and Message Systems, February 1, 1982, pp. 1-4.
• Electronic Messages via Local Networks: Ethernet versus IEEE 802. Electronic Mail and Message Systems, March 1, 1982, pp. 1-6.
• An Introduction to Microcommunications. Lifelines, June 1982, pp. 44-49.
• The Basics of Microcommunications Software. Lifelines, July 1982.
• Building Ideal Microcommunications Software. Lifelines, August 1982.
• "Free" national electronic bulletin board. Electronic Mail and Message Systems, March 16, 1981, pp. 6-7.
• Electronic Solutions to the Air Flight Crunch. Electronic Mail and Message Systems, August 17, 1981, pp. 1-4.
• Building an Adequate Consumer Electronic Mail Terminal. Electronic Mail and Message Systems, November 16, 1981, pp. 5-6.
• "Telephone Tag" spurs growth in computer-based electronic mail. Electronic Mail and Message Systems, December 1, 1981, pp. 10-12.
• Wang to test Compound Document Network. Electronic Mail and Message Systems, April 15, 1981, pp. 8-11.
• Postal Strike a boon for Electronic Message Services. Electronic Mail and Message Systems, July 15, 1981, pp. 1-4.
• Electronic Mail goes "On the air". Electronic Mail and Message Systems, September 15, 1981, pp. 1-4.
• Postal Rate Increases and Electronic Mail Growth (Part 2). Electronic Mail and Message Systems, November 2, 1981, pp. 1-5.

Product Documentation

• With Tom Bridgeman, Tom Rogers, and Dave Slauson.  CORE:  A LAN-based Workbench for OS/2 EE:  Installation and Maintenance Guide.  VNET Electronic Publication, 1988.
• E2Survey:  A PC Environment for conducting on-line tests and surveys.  VNET Electronic Publication, 1986.
• With Clark Maurer.  Easymenu:  An End User Configurable Menu Front End.  VNET Electronic Publication, 1985.
• With Clark Maurer.  E Reference Manual.  VNET Electronic Publication, 1985.
• With Whit Wyant.  The Yorktown PC User's Workbench:  A preconfigured software environment.  VNET Electronic Publication, 1985.
• With Michael Lippert.  HELP Hypertext System Specification.  IBM Research Functional Specification, 1984.
• With Clark Maurer.  Fileman:  The File Manager.  VNET Electronic Publication, 1984.
• The Yorktown IBM PC Software Tools Set:  A Set of Useful Programs and Utilities for the T. J. Watson Research Center, Eastview and Stormytown.  VNET Electronic Publication, 1983.
• A Multi-Instrument RS-232C Communications Protocol.  IBM Instruments Product Documentation, 1983.
• With Carl A. Morrill, Richard J. Redpath, J. Clark Maurer, and Davis A. Foulger.  Fileman, 1989.
• With Alain Benoit.  RXPM:  Creating PM Programs with the REXX Interpreter.  VNET Electronic Publication, 1988.
• With Richard Redpath.  MC2:  A Full Screen Calculator, 1986.
• MC2:  A full screen calculator VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1986.
• FILEMAN:  A File Management Utility. VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1985.
• STP:  A full screen subdirectory management program.  VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1985.
• Easymenu:  Configuring Your PC Menu Environment.  VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1985.
• HELP:  An Online Hypertext Documentation System.  VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1985.
• VI Editor Hypertext Documentation.  Yorktown PC Users Workbench Hypermedia documentation, 1985.
• DOS Filters:  Hypertext Documentation.  VNET Electronic Publication and Yorktown PC Users Workbench Hypermedia documentation, 1985.
• With Denis LaCroix.  STP and SHOW:  The Subdirectory Tree manager Plus.  VNET Electronic Publication, 1985.
• With Ted Diment.  MenuCalc:  A Full Screen Calculator.  VNET Electronic Publication, 1985.
• With Michael Lippert and Whit Wyant. SETUP:  A Program Set for Automatically Setting up an IBM PC Family Fixed Disk with a subdirectory structure and a range of software.  VNET Electronic Publication, 1984.
• The Software on your IBM PC/XT:  A Guide to the use of your newly Delivered XT for users at the T. J. Watson Research Center, Eastview and Stormytown.  VNET Electronic Publication, 1984.
• PC User's Guide:  A Guide to Services Available to IBM PC Users at the T.J. Watson Research Center and the Eastview/Stormytown Labs.  VNET Electronic Publication, 1984.
• An Introduction to PCTERM:  a 327x Terminal Emulation Program for the IBM PC.  VNET Electronic Publication, 1984.

System and Software Specifications

• LOOKOUT Architecture and Specification.  Empirix Product Specification, 2000, 2001.
• VCA/ST:  General Specification.  Teradyne (NorthStar Internetworking) Product Specification, 1999.
• MMDC Application Architecture.  IBM Research Division Functional Specification, 1996.
• ROME Functional Specification.  IBM, 1994.
• With Benjamin Grosof and Terry Heath.  A proposed common or sharable agent architecture.  IBM Research Functional Specification, 1994.
• With Ed Skorynko and Swarna Dinkar. Toolsrun/2 Design Specification.  IBM VNET Electronic Publication, 1992.
• With Joan Ordahl.  OS/2 Help Manager Functional Specification.  IBM Application Software Division Functional Specification, 1986; IBM Entry Systems Division Functional Specification, 1988.
• With Jay Tunkel.  OS/2 System Editor Functional Specification.  IBM Entry Systems Division Functional Specification, 1986.
• In-out Implementation Specification. Teradyne (RSW Software) Product Specification, 2000.
• The New IDU Diagnostic Tree (a Directed Acyclical Graph) and its Associated Logics.  Teradyne (NorthStar Internetworking) Product Specification, 1999.
• With Bill Minckler.  Configuring the NetFlair IDU Server.  Teradyne (NorthStar Internetworking) Product Specification, 1999.
• NetFlare VCA Measurements.  Teradyne (NorthStar Internetworking) Product Specification, 1999.
• VCA User Experience Proposal.  Teradyne (NorthStar Internetworking) Product Specification, 1999.
• Netroom Project Overview.  1996.
• MMDC Application Component Architecture.  IBM Research Division Functional Specification.1996.
• MMDC Application Implementation Architecture.IBM Research Division Functional Specification.1996.
• MMDC Client Architecture.  IBM Research Division Functional Specification, 1996.
• With Colin Harrison, Steve Brady, and Asser Tantawi.  MultiMedia Digital Community.  IBM Research Division First of a Kind Product Proposal, 1995.
• Personalized Electronic Shopping.  IBM Research Division First of a Kind Product Proposal, 1995.
• Agent-Structured Multimedia Conferencing.  IBM Research Division First of a Kind Product Proposal, 1995.
• The Virtual Office.  IBM Research Division First of a Kind Product Proposal, 1995.
• With Hassan Bertal.  Heuristic SHELL Application Programming Interfaces.  IBM Research Division Functional Specification, 1988.
• With Alain Benoit.  REXXTRAN Functional Specification.  VNET Electronic Publication, 1988.
• With Michael Lippert. HELP Hypertext System Specification.IBM Research Functional Specification, 1984.

Other Works and Publications

• With Ed Skorynko.  The IBMPC Rules.  VNET Electronic Publication, 1997.
• Peer Networking via Computer Conferencing in IBM.  VNET Electronic Publication, 1993.
• With Ed Skorynko and Jerry Waldbaum. The IBMPC Rules, 1991.
• Medium as Process:  An Overview.  SCA Dissertation of the Year Award Competition, 1991.
• With David Chess.  The IBMPC User Surveys: 1986-1990.  VNET Electronic Publication, 1990.
• Computer-Mediated Development:  The Iterative Development Programming Model.  VNET Electronic Publication, 1989.
• With Dave Chess and Jerry Waldbaum. The IBMPC Rules.  VNET Electronic Publication, 1989.
• With David Chess. CART Neural Network Simulations of Light Bulb Killers, Orbiters, Solar System Explorers, and the OMNI Photovore; with random side comments. VNET Electronic Publication, 1989.
• Low level structures and the state of the art: A comparison of the line and stream editor models. VNET Electronic Publication, 1988.
• With IBM CIO's Office.  IBM Computer Conference Guidelines.  VNET Electronic Publication, 1987 (Updated, 1992).
• With Gloria Whittico, John Alvord, Dave Chess, Davis Foulger, and Jerry Waldbaum.  The IBMPC Rules, 1986, 1988.
• Computer-Mediated Communication in Context: A typology of traditional, technologically mediated, and computer mediated human communication systems. VNET Electronic Publication, 1986.
• Discovering the PC User Interface: Development Lessons of FILEMAN, STP, and other full screen programs. VNET Electronic Publication, 1986.
• With Gerald Waldbaum and Dave Chess.  The IBMPC Rules.  VNET Electronic Publication, 1984 (updated, in various combinations, with Gloria Whittico, John Alvord, and Ed Skorynko 1985-1999).
• Implementing DOS Filters. IBM Research Report, 1984.

Technical Presentations

• "In-out” Prototype Overview.Teradyne (RSW Software) Management Presentation, 2000.
• Creating a Destination Web Site featuring Internet Weather Reports based on End User Performance Monitor Data.  Teradyne (RSW Software) Management Presentation, 2000.
• Web Site End User Performance Profiling:  Application Architecture and Delivery.  Teradyne (RSW Software) Management Presentation, 2000.
• A Product Path From “Web Performance Profiling” to “Self-Healing and Misconfiguration Tolerant Networks”.  Teradyne (NorthStar Internetworking) Management Presentation, 2000.
• Opportunity Space:  December 1999 (An Engineering View).  Teradyne (NorthStar Internetworking) Management Presentation.
• NetFlare User Experience and Architecture.  Teradyne (NorthStar Internetworking) Retreat, 1999.
• NetFlare Family System Architecture.  Teradyne (NorthStar Internetworking) Management Presentation, 1999.
• With Peter Schmidt and Dave Tuttle.  Measurable Configuration Targets for VCA.  Teradyne (NorthStar Internetworking) Product Development Planning Session, 1999.
• PartnerWorld:  A Preliminary Look Ahead.  IBM Business Partner Systems Application Owners Integration Planning Meeting, 1999.
• With Mike Kromhout.  Common Registration and Profiling.  IBM CRM Business Partner Architecture Planning Session and IBM Business Partner Systems Application Owners Review Session, 1999.
• With Lam Nguyen.  BPS Performance Enhancements, including Geographic Deployment.  IBM Business Partner Systems Application Owners Infrastructure Review Meeting, 1999.
• With Mike Kromhout, Bill Francis, Linda Hall, Tom Hopkins, John A Thomas, Jr, Pam Dugan, Phong Pham, Edward Oguejiofor, Jerry Gilkey, Lance Walker, Sanjay Ramamurthy, Wes Williams, Steve Mills, Alex De Jong, John W Miller, Burt Echtenkamp, Rich Bisk, Kevin Kelly, Rick Trapp, Glenn Huff, and Bert McLees.  Common Services Concept Proposal for April 7 IPMT:  Registration, Profiling, Entitlement, & Personalization Services.  IBM, 1999.
• IBM's Global Foundation Initiatives:A 14.75 minute view.  IBM Business Partner Systems Customer Executive Review, 1999.
• An IBM Architecture in Support of RosettaNet.  IBM RosettaNet Task Force, 1999.
• BPS Integration with IBM Common Registration (ICR):A plan for deployment in 1999.  IBM Business Partner Systems Application Owner Integration Planning Meeting, 1999.
• Strategy for Aligning SDM and GPI towards "One IBM".IBM BPS/SDM Integration Task Force, 1999.
• A Forums Solution on Toolsrun/2.  IBM CIO Office Forums Task Force, 1999.
• A Forums Solution on Lotus Notes.  IBM CIO Office Forums Task Force, 1999
• IBM Business Partner Cross Initiative Issues.  IBM Business Partner Systems Application Owners Integration Planning Meeting, 1999.
• Performance and Capacity Enhancements to the IBM Employee Survey Application.  Consultant Report to the IBM CIO’s Office, 1999.
• IBM Business Partner Systems Architecture:  Scope and Characteristics.  IBM BPS/GWA Integration Task Force, 1998.
• IBM Business Partner Systems Architecture and Initiatives Integration:  Overview and Update.IBM Business Partner Systems Application Owners Integration Planning Meeting.  1999.
• BPS North American Infrastructure Re-engineering Project:A Reorganization of the BPS Infrastructure. IBM Business Partner Systems Operational Management Team Meeting, 1999.
• Integrating GPI Content Management with OI Content Management via SSI.  IBM GPI/OI Integration Task Force, 1999.
• IBM Business Partner Cross Initiative Issues.IBM Business Partner Systems Application Owners Integration Planning Meeting.  1999.
• IBMLink/ViewBlue Rearchitecture.Consultant Report to the IBMLink Application Owner, 1999.
• Performance and Capacity Enhancements to the IBM Employee Survey Application.  Consultant Report to the IBM CIO’s Office, 1999.
• BPS Relationships with other IBM Organizations:The Context of the Architecture and Organization.IBM Business Partner Systems Operational Management Team Meeting, 1998.
• With Perwaiz Nehal.  A Broadcast Model for IBM's Global PartnerInfo.  IBM Global PartnerInfo Application Planning Meeting, 1998.
• 1999 BPS Fall Plan Architectural Recommendations.  Business Partner Systems Application Owners, 1998.
• Some Recommendations to the Academy Lotus Notes Consultancy.  IBM Academy of Science Lotus Notes Consultancy, 1998.
• With Glenn Huff, Kevin Kelly, Claude Samama, Jerry Gilkey, Rick Trapp, Govind Kudva, Elias Olson, John Zannini, and Glenn Long.  The Business Partner Entity ID:  Enhancing GPI and the BPDB to handle a wider range of Business Partner Definitions and Business Models.  IBM Business Partner Systems Application Owners Integration Planning Meeting, 1998.
• With Glenn Huff, Kevin Kelly, Claude Samama, and Jerry Gilkey.  The Business Partner Entity ID:  High Level Overview.  IBM Business Partner Systems Application Owners Integration Planning Meeting.  1998.
• Integration of the IBM Business Partner Initiatives.IBM Business Partner Systems Application Owners Integration Planning Meeting.  1998.
• With Paul Rettig, Maurice Carter, Dennis Johnson, Russ Secrest, Alan Rosenberg, Bryan Sullivan, and Ken Wong.Content Management and Delivery:A Converged OI/GPI Model.  IBM GPI/OI Integration Task Force, 1998.
• Defining "Business Partner":  Variations in Business Partner Type and Interrelationship.  .  IBM Business Partner Systems Application Owners Integration Planning Meeting, 1998.
• Integration of BPS and TeamPlayers.IBM BPS/TeamPlayers Integration Task Force, 1998.
• Integration of the Business Partner Systems Architecture with NCO/GNA/GWA:  Tactical, Strategic, and Long Term Strategic Issues and Integration Points.IBM BPS/GWA Integration Task Force, 1998.
• Integrated BP Initiative Deployment:Five Trains to More Joyful Living Through Positive Stress.  IBM Business Partner Systems Application Owners Integration Planning Meeting.  1998.
• Business Partner Systems Cross Initiative Architecture Update.  IBM Business Partner Systems Application Owners Integration Planning Meeting, 1998.
• With Elias Olsen.  Speeding Up PartnerInfo Web Performance:  Schedule and Action Plan.  Global PartnerInfo Application Owners, 1998.
• Integration of PartnerRewards with PartnerInfo:Three Workable Scenarios.  IBM BPS/PartnerRewards Integration Task Force, 1998.
• Putting Your Application in Training:  Stress Testing your System.  IBM Business Partner Systems Integrated Application Implementation and Architecture Training Session, 1998.
• Business Partner Initiatives Overall Infrastructure Architecture:Alternative Infrastructure Implementations Evaluated by Cost and Reliability Factors.  IBM Business Partner Systems Application Owners Infrastructure Review Meeting, 1998.
• An end-to-end view of the IBM Business Partner Systems Architecture:  From the Business Partner to the Content Provider and Application Owner.  Many Presentations across Multiple Revisions, 1997-1999.
• Business Partner Systems Architecture Executive Overview.  Many Presentations across Multiple Revisions, 1997-1999.
• Migrating IBM's Forum & Package Support:  World Wide Forum and Package Repository Support via Newsgroups, the Web, and Lotus Notes.  IBM CIO’s Office, 1997.
• With Wayne Hubner, Pat Colloda, Randy Robinette, Mike Confoy, and Mark Smith.  Enhancement of PartnerInfo Web Performance:  Recommendations for Immediate Actions that can Substantially Enhance Overall PartnerInfo Web Performance.  IBM Global PartnerInfo Application Owners, 1997.
• net.forum & net.package support:Web, News, and Notes Support for IBM's Forums and Package Repositories. IBM CIO’s Office, 1997.
• Managing Broad Distribution of High Volume Lotus Notes Data:  Requirements and Design for a Lotus Notes Broadcasting Capability.  Global PartnerInfo Application Owners, 1997.
• Integrating Applications with the IBM Business Partner Initiatives:  A Checklist of Integration Touchpoints, Issues, and Contacts for Business Partner Application Owners, Designers, and Developers.  Multiple short courses, 1997-1998.
• with Margarent Frisch, Mai Pham, Bob Cronin, Steve Hoanzl, and Lisa Sakoda.  Globenet Electronic Response Services Plans:  Creating electronic service and support provider productivity with Lotus Notes and the Web.  IBM CIO’s Office and Globenet Customers, 1997.
• Implementing a Lotus Notes Mail Solution that works through the IBM Firewall:  A Draft Proposal Prepared in Cooperation with IBM Workgroup Services and Lotus Notes Network.  IBM Global PartnerInfo Application Owners and IBM CIO’s Office, 1997.
• The Business Partner Initiatives:  A High Level Architectural Overview.  IBM Business Partner Systems Application Owners Integration Planning Meetings, 1997.
• Computer-based Human Communications Media:  IBM Research Objectives.  IBM Research Division Management, 1997.
• Collaboration Software:  State of the Industry.  IBM Research Division Management. 1997.
• MMDC Client Installation, Runtime Image, and Invocation: Alternatives Strategies for Minimizing Client Image and Maximizing Ease of Use.  IBM Research MMDC Product Development Team, 1996.
• With Franco Marconcini. MMDC Java User Interface.  IBM Research MMDC Product Development Team, 1996.
• With Bob Cronin, Margaret Frisch, Mai Pham, Steve Hayes, Kirk Beaty, Sharon Edwards, Marc Auslander, Thorne Ventura, and Irv Spaulten.  Moving IBM's Forums and Package Repositories to Lotus Notes and the Web.  IBM CIO’s Office, 1996.
• with Barry Marks, Steve Brady, Yurdaer Doganata, Franco Marconcini, Magda Mourad, Howard Operowsky, Giovanni Pacifici, and Asser Tantawi. MMDC Distributed Slide Show Demo:  A First Demo of MultiMedia Digital Community Distributed Server Push.  IBM Customer Presentations, 1996.
• with Margaret Frisch, Mai Pham, and Bob Cronin.  Bridging TOOLS to the LAN:Migrating VM forums to Notes.  IBM CIO’s Office, 1996.
• MMDC Security Overview.  IBM Research Division Management, 1996.
• Harrison, Colin, Davis Foulger, Steve Brady, and Asser Tantawi.  Proposed MMDC Marketing Presentation.  IBM Research Division Management, 1996.
• MMDC Page Mockups.  IBM Research MMDC Product Development Team, 1996.
• MMDC Architecture:  Application, Middleware, and Transport.  IBM Research MMDC Product Development Team, 1996.
• Brady, Stephen, Davis Foulger, Colin Harrison, Barry Marks, Thomas Newman, Edie Stern, Asser Tantawi, and Barry Willner.Multimedia Digital Village:  A First of a Kind Project.  IBM Research Division First of a Kind Project Task Force, 1996.
• From Asynchronous Conferencing to Super-Synchronous Interaction:  Agent Structured Hypermedia Conferencing.  Research Division Technology Overview for Lotus Corporation Management, 1996.
• Future Applications of ROME/Globenet Technology:  Research Project Proposals.  IBM Research Division Management, 1996.
• Automatic Structuring of Computer Mediated Interaction and Conferencing, IBM Research Division Management, 1996.
• Future Applications of ROME Technology.  IBM Application Services Division Management, 1995.
• Agent-based Identification and Exploitation of Electronic Shopping Patterns.  IBM Application Services Division Management, IBM Research Division Management, 1995.
• ROME/Globenet related agent technology:  Filtering, foraging, decision-making, meeting places, and landing pads.  IBM Agency Task Force, 1995.
• All Roads Lead to ROME:  The NASD Electronic Enabling Technologies.IBM Application Services Division Management, 1995.
• Electronic "ACT" Facilitated Distributed Meetings:  Review of Initial Proposal and Reaction.  Consultant Report to the IBM Academy of Technology, 1995.
• with Colin Harrison, Rick Telford, and Darko Hrelic.  Agent-based Network-Centric Media for Groups and Enterprises:  A Proposed Joint Project between Networked Application Services, Software Solutions, and IBM Research.  IBM Networked Application Solutions Division, Software Solutions Division, and IBM Research Division Management, 1995.
• Technical Overview of (All Roads Lead to) ROME:  Traffic Control for multi-vendor, multi-network Electronic Bulletin Board based Product  Support.  IBM Application Solutions Division Management, Planning, and Programming Staffs, 1994-1995.
• with Don Willenborg.  Digital Cash and the Digital Value Chain.  IBM Networked Applications Solutions Division Management, 1994.
• with Robert Albano and Jerry Waldbaum. The Globenet Opportunity.  1994.
• PARSMAIL:  A rule-based electronic mail agent.  IBM Research Division Management, 1993.
• Globenet Technical Overview.  Service and Support Staff and Management of most IBM Divisions, 1993-1999.
• with Robert Albano.  Leveraging Electronic Service and Support to Reduce Costs and Enhance Productivity.  Division Management of most IBM Divisions, 1992-1993.
• Proposed Productivity Enhancements to the OS/2 Electronic Service and Support System.  IBM Entry Systems Division Management, 1991.
• IBM's IBMPC Computer Conferencing Facility: Its rules and reviewing Process. IBM Computer Conference Review Board, 1991.
• with Dave Slauson.  A Proposed OS/2 Electronic Service and Support System.  IBM Entry Systems Division and IBM Service and Support Division Management, 1990.
• IBMPC Computer Conferencing Status Review.  IBM Research Division Management, 1990.
• OS2BBS Tools Conference Redefinition. IBM Entry Systems Division Management, 1990.
• IBMPC Service Accomplishments.  IBM Research Division Management and the IBM Computer Conference Reviews Board, 1989 (Updated 1990, 1991, 1992, 1993).
• With Jerry Waldbaum.Proposed Application of PRESCOTT Mass Storage Unit.1989.
• With Hassan Bertal.  Mirror Backup.  Research Division Symposium, 1989.
• Southeast Regional Workbench.  IBM Southeast Regional IT Support Management, 1989.
• Site OS/2 Automated Backup Plan:  Draft Proposal.  IBM Research Division Management, 1988.
• LAN Application Proposals.  IBM Research Division Management Presentation, 1987 (Rewritten in 1988, 1989).
• with Gerald Waldbaum.  BLUEBONNET (BB) Model Proposal.  IBM Application Software Division Management Presentation, 1986.

Short Courses

• Workstation Architectures: Current and future perspectives. IBM Systems Research Institute, 1989, 1990.
• You Already Know How To Program (You just don't know you do).  IBM Research Division Education Series Short Course, 1986.
• Programming with LOGO and Turtle Graphics.IBM Research Division PC Symposium.1985.
• Building EXECs in DOS and REXX88.IBM Research Division PC Symposium.1985.
• PC/IX:  A UNIX for the PC.  IBM Research Division PC Symposium.  1985.
• Spreadsheets and Cellular Programming.IBM Research Division PC Symposium.1985.
• DOS Extensions.  IBM Research Division PC Symposium.  1984, 1985.
• Using the 8087.  IBM Research Division PC Symposium.  1984, 1985.
• Compiling BASICA.  IBM Research Division PC Symposium.  1984, 1985.
• Programming with Borland Turbo PASCAL..IBM Research Division PC Symposium.1984, 1985.
• Using DEBUG, SPY and other DOS 2.0 program utilities. IBM Research Division PC Symposium.1984, 1985.
• PC Document Composition Facilities and Word Proof.. IBM Research Division PC Symposium.1984, 1985.
• An Introduction to Personal Editor. IBM Research Division PC Symposium.1984.
• Personal Editor:  Advanced Topics.  IBM Research Division PC Symposium.  1984.
• With Dave Chess.  The PCLIB Hit Parade:  Some IBM Internal Use Only PC Utilities.  IBM Research Division PC Symposium.  1984.
• Professional Editor.  IBM Research Division PC Symposium.  1984.
• REXX88.  IBM Research Division PC Symposium.  1984.
• The Future of the Spreadsheet..  IBM Research Division PC Symposium.  1984.
• Using APL from Your PC.  IBM Research Division PC Symposium.  1984.
• Inside the IBM Assembler.  IBM Research Division PC Symposium.  1984.
• Downloading Software from PCLIBX and IBMPC.IBM Research Division PC Symposium.1984.
• An overview of DOS Utilities. IBM Research Division PC Symposium.1983, 1984, 1985.
• Word Processors.  IBM Research Division PC Symposium.  1983, 1984, 1985.
• Personal Communications Manager.  IBM Research Division PC Symposium.  1983, 1984.
• LOTUS 1 2 3 on the IBM Personal Computer. IBM Research Division PC Symposium.1983, 1984.
• With Ed Appel.  IBM PC Product Review.  IBM Research Division PC Symposium.  1983, 1984, 1985.
• An Introduction to BASICA on the IBM Personal Computer.IBM Research Division PC Symposium.1983, 1984.
• The Personal Computer as a Programmers Workstation.IBM Research Division PC Symposium.1983, 1984, 1985.
• Using the IBM Personal Computer as a Terminal.IBM Research Division PC Symposium.1983, 1984, 1985.
• DOS 2.0.  IBM Research Division PC Symposium. 1984, 1985.
• Introduction to IBM PC Assembly Language.  IBM Research Division Education Series Short Course, 1984. 1985, 1986. Downloading IBM PC Software from IBMPC, PCLIBX, and PCLIBEX.  IBM Research Division PC Symposium, 1984, 1985.
• The Yorktown PC Software Tools Set.  A Set of Useful Programs and Utilities for IBM PC Users at the T.J. Watson Research Center and the Eastview/Stormytown Labs.  IBM Research Division PC Symposium, 1983, 1984.

Software and Systems

Software

• Wiki collaborative composition software. Evolutionary Media, 2001-2004. Highly customized Wiki implementation, written in PERL, that includes flexible table support, support for multiple views of a page, and a frame based user interface that has been positively reviewed elsewhere.
• Highly distributed web site load generator.  Empirix, 2001.  Combines an ASP web server based application with a Java client that can be deployed in highly distributed client networks like Entopia.
• LOOKOUT Rule Builder Interface.  Empirix, 2001.  Visual Basic user interface for the maintenance and generation of middleware rules.
• LOOKOUT Administrative Interface.  Empirix, 2000-01.  Java user interface for configuring, operating, and tracking the progress of the monitor and middleware.
• LOOKOUT Monitor Emulator.  Empirix, 2000.  Java application that uses Network Topography Spider data to create artificial network topology and performance data.  Used to load test LOOKOUT Middleware.
• Network Topography Spider.  Empirix, 2000.  Java application that discovers network routers while searching for web sites.  Resolves routers to geographic location based on a multi-layered rule algorithm entailing fixed, configurable, and learned rules.
• With Bill Minckler, Bob McElaney, Davis Foulger and others.  LOOKOUT Monitor.  Empirix (Initially Teradyne/RSW Software), 2000.  Multithreaded C application that detects web site traffic, isolates individual requestors, performs a backtrace, and exports route and performance data.  Early prototypes were written in PERL.
• LOOKOUT Middleware.  Empirix (Initially Teradyne/RSW Software), 2000-01.  Complex multithreaded JAVA application (20+ objects) that receives, analyzes, and reorganizes, in near-real time, incoming LOOKOUT network topology and performance data.  Resolves web traffic to the geographic location of users based on a multi-layered rule algorithm entailing fixed, configurable, and learned rules.
• NetFlare User Interface.  Teradyne/NorthStar Internetworking, 1999.  A Web user interface entailing HTML, XML, JavaScript, PERL, and an optional Visual Basic Desktop application.  Guides an end user through the diagnosis and repair of network connectivity issues.
• With Margeret Frisch and Mai Pham.  Web Forum Viewer.  IBM Global Services, 1996-99.  Written in C, JavaScript, and HTML.  Provided a web browser based user interface to Toolsrun/2 Computer Conferences and Electronic Libraries.
• With Margeret Frisch and Kirk Beaty.  TOOLSRUN/Lotus Notes Gateway.  IBM Global Services and IBM Research, 1996.  C, LotusScript, and REXX.  Extends Lotus Notes to allow near-real time maintenance and updating of enterprise scale data.
• With Franco Marconcini.  TurboConferencing User Interface.  IBM Research Division, 1996.  A Java Applet/Application that enabled synchronous display of web content on large numbers of server-synchronized web browsers while providing a variety of teleconference participation and control information.  Shipped as the IBM TurboConferencing Product.
• Genre-based identification of computer conference content.  IBM Research Division, IBM Application Solutions Division, and IBM Global Services, 1994-1997.  A REXX application that applies a set of content recognition rules to computer conference contributions and automatically identifies contributions that contain questions.  Used in IBM’s Globenet Electronic Service and Support System.
• With Benjamin Grosof, Dave Levine, Terry Heath and others.  RAISE.  IBM Research Division and IBM Software Division, 1994-96.  C++.  Part of the IBM ABE Agent Product.
• With Swarna Dinkar, Mai Pham, Margaret Frisch, Ed Skorynko, and Bob Cronin.  Toolsrun/2.  IBM Research Division, IBM Software Division, IBM Application Solutions Division, and IBM Global Services, 1993-99.  Computer Conferencing and Electronic Library System written in C++ and REXX.  Core of the IBM Autobahn Groupware Product, cancelled hours before announce as IBM bought Lotus Notes, the IBM Globenet System, and the IBM ROME Electronic Customer Service and Support System Product.
• With Terry Heath.  ForAgent.  IBM Research Division, IBM Software Division, and IBM Application Solutions Division, 1993-96.  A rule-based content identification program, written in C++, which helps users to productively track content in computer conferences.  Used in conjunction with Netnews newsgroups and Toolsrun and Toolsrun/2 computer conferences.
• With Terry Heath and Dave Slauson.  Enhanced ForBrows and ForBrows/2.  IBM Research Division, IBM Service Division, IBM Software Division, and IBM Application Solutions Division, 1993-96.  A computer conference-viewing interface, written in C++.  Used in conjunction with Netnews newsgroups and Toolsrun and Toolsrun/2 computer conferences.
• With Ed Skorynko, Scott Schweitzer, and Margaret Frisch.  Bulletin Board System and On-Line Service Gateways.  IBM Research, IBM Personal Software Products Division, IBM Service Division, IBM Application Solutions Division, and IBM Global Services, 1992-98.  Computer Conference content and format translators, written in REXX, that imported/exported content to/from IBM Globenet and Prodigy, CompuServe, America Online, Network Newsgroup, Electronic Bulletin Board and other standard and proprietary computer conference formats, allowing content from all of these systems to be managed in a single computer conferencing environment for the purposes of providing electronic service and support.  Used in the Globenet and ROME Electronic Service and Support Systems.
• PARSMAIL.  IBM Research Division, IBM Application Solutions Division, and IBM Global Services, 1991-1999.  A rule-based mail interpreter, written in REXX, which, based on content rules, organizes incoming mail and LISTSERV content into folders, provides alerts (via pager or other means) based on e-mail based problem reports and high-priority mail arrivals, and throws away SPAM.
• COREUP (1990-91).  IBM Research Division.  A REXX and C application that automatically synchronizes server content between both local and highly distributed servers.  Used to automatically maintain CORE servers at dozens of IBM sites. Distributed as a part of an IBM Networking product.
• With Hassan Bertal.  Mirror Backup.  IBM Research Division, 1989-91.  A REXX and C application that enabled the automated backup of client workstations over a LAN.
• With Ed Skorynko, Dave Chess, and John Alvord.  IBMPC Monitoring, Reviewing, and Maintenance Software.  IBM Research, IBM Application Solutions Division, and IBM Global Services, 1986-1999.  Rule-based decision making software, written in REXX, which improved IBMPC Computer Conference administrative productivity by over 95%, reducing 2+ headcount of full-time work to less than an hour of work per day.  Critical in controlling the overhead costs of computer conferencing in IBM.  Used in the IBM TALKLINK on-line service.  Distributed as a part of the IBM TOOLSRUN customer offering.
• With Hassan Bertal.  Heuristic Shell (HSHELL).  IBM Research, 1988-89.  C, with macro programming in REXX and PROLOG.  A command line shell which tracked user commands looking for patterns.  When commands are entered in repetitive sequence, the user is notified and given the opportunity of executing the remaining sequence automatically.  Also enabled the execution of REXX and PROLOG commands and macros directly from the command line.
• With Alain Benoix.  FSORT.  IBM Research, 1988.  An intelligent C language sort engine which, given a set of field descriptions, recognizes field content types in open format input data, organizes that content into columns based on content type, and sorts the data based on the content of selected field.  Concept later incorporated into IBM sort product.
• With Alain Benoix.   RXPM.  IBM Research, 1988.  C and REXX.  Pioneered the control of Operating System User Interface APIs from Shell Scripting Languages and Interpreters. In this implementation, OS/2 Presentation Manager API's were exposed such that GUI interfaces could be constructed and controlled from a REXX program. Sought by IBM PSP as an OS/2 deliverable.  Predates, and arguably provides a starting point for, the IBM SOM and Microsoft COM products.
• With Alain Benoix.  REXXTRAN.  IBM Research, 1988.  C and REXX.  First program to map interpretive languages to dynamic link libraries without any requirement of special coding and/or compile options.  Sought by IBM PSP as an OS/2 deliverable.  Predates, and arguably provides a starting point for, the IBM SOM and Microsoft COM products.
• With Eric Hesse, and others.  BBMODEL.  IBM Research and IBM Application Software Division.  A user interface modeling system, built in EI and configurable with an SGML tag language.  Used to model an IBM Editor product.  Provides source code and conceptual basis for an IBM user interface modeling and generation system and, through it, a number of IBM products, including many Kiosk offerings.
• With Brian Walsh.  E2TEXT and Active Intent Interpretation.  IBM Research and IBM Applications Software Division, 1987-91.  An agent interpreter, written in the EI language, which translates typewriter style keystrokes into SGML or similar tag-based formatting description languages. A proof of concept that was subsequently patented by IBM and incorporated into an IBM Word Processing product. The general concept of E2TEXT, in a somewhat simplified form, is realized in the design of WIKI collaborative composition software.
• PAGE.  IBM Research Division, 1986-88.  An agent interpreter, written in PASCAL and later ported to C, which intelligently reformats plain text for printing.
• With Jay Tunkel, Clark Maurer, and others.  OS/2 System Editor, 1986.  IBM Research Division and IBM Personal Software Products Division.  A C language editor that provides basic editing functionality in a full screen or windows user interface.  Shipped with OS/2.
• E2SURVEY.  IBM Research Division, 1986.  An on-line test and survey program, written in the EI language, that runs on Personal Computers under DOS.  Used to conduct the IBMPC User Surveys, IBM Research Division Surveys, IBM Corporate Surveys, among many others.  Used as a part of an automated test administration and grading system in 1987.
• DARWIN.  IBM Research Division, 1986.  A prototype intelligent desktop, written in C and EI, that semi-automatically organizes programs, application data, and e-mail within a project framework, exposing related files, e-mail and associated programs when a user starts work on a particular project.
• With Alain Benoix.  Protocol Hider.  IBM Research, 1996-1988.  A Network Protocol Translator, written in C, which provides transparent access to host and server systems using a variety of protocols using a single five function API (logon/open, list, get, put, and close/logout).  Used in the IBM LaMail product, where it provided access to VM, UNIX, and other mailboxes through a single interface, and the DARWIN prototype, where it provided access to VM and UNIX mailboxes as well as VM, UNIX, and PC-DOS files through a single listing of the mail and files associated with a given project.
• With Ted Diment, and Richard Redpath.  BURT.  IBM Research and IBM Storage Technology Division, 1985-87.  A semi-automated and extremely easy to use backup program, written in C, for PC’s.  Delivered with the IBM 3363 Optical Drive as BURT3363.
• E2DRAW.  IBM Research Division, 1985.  An intelligent line drawing tool, written in EI, for editors that modifies the character drawn when lines intersect in the drawing process.  Concept adopted in other editors and in IBM Typewriters.
• With Denis LaCroix and Richard Redpath.  STP. IBM Research Division, 1985.  A subdirectory tree management program, written in PASCAL and later ported to C, which pioneered the direct manipulation of subdirectory structures from a full-screen user interface.  Source code used as a basis for the DOS Shell, OS/2 File Manager, and MicroSoft Windows File Manager products.
• With Clark Maurer.  ME.  IBM Research Division, 1985.  Possibly the first editor with a end user configurable menu bar.  Combines and enhances the function of E and EASYMENU with a REXX-based interpretive language (EI).  Provides the source code basis for the E3, EOS2, EPM, and OS/2 Enhanced editors (the latter an IBM product both as a part of OS/2 and as the initial editor component of IBM’s VisualAge programming environments).   The EI language, UI, and other elements are retained today in the SLICK editor from MicroEdge.  Written in Pascal.
• With Ted Diment and Richard Redpath.  MenuCalc (1985).  A PC pop-up calculator that provides a variety of formula management capabilities.  A source code successor ships as a part of OS/2.  Written in C.
• With Clark Maurer.  E.  IBM Research Division, 1984.  A text editor with user interface elements that are highly optimized to writing documents.  Written in PASCAL with minimal configurability, this editor is based on the screen layout of Personal Editor and the user interface definitions of the PEAccess Macro Set.  The starting point for the E family of editors, including ME, E2, EOS2, OS/2 System Editor, EPM, OS/2 Enhanced Editor, Slick, and a number of other user-interface clones.
• With Michael Lippert and Davis Foulger.  HELP.  IBM Research Division.  One of the first PC-based Hypertext systems, HELP pioneered the concept, later made an industry standard by HTML, of describing hypermedia content using tag-based markup.  HELP markup is almost indistinguishable from HTML, but a relationship between the systems cannot be proven.  HELP does provide the basis for a number of products, however, including an IBM Banking System online help capability and a U.S. Air Force fighter on-line repair manual.  It is the prototype, moreover, for OS/2 Help Manager.  Written in PASCAL and later ported to C.
• With Clark Maurer.  EasyMenu.  IBM Research, 1993.  An end user configurable PC menuing system.  Provides the basic model for how most windowing programs are organized today, with a window name, menu bar, tool tips capability, and pull down menus, and other elements.  In combination with HELP, makes the Yorktown PC User’s Workbench possible. Written in PASCAL.
• With Clark Maurer and Richard Redpath.  File Manager, IBM Research Division, 1984.  A File Management program, written in PASCAL and later ported to C, which pioneered the direct manipulation of subdirectory structures from a full-screen user interface.  Source code used as a basis for the DOS Shell, OS/2 File Manager, and MicroSoft Windows File Manager products.
• With George Novis.  Multi-Instrument Communication Protocol Workstation Driver.  Written in 69000 Assembler, provided serial port based LAN capabilities for a daisy chain of computers and laboratory instruments.  IBM Instruments, 1993.  An IBM product.
• Computer Synchronized Conversation Prototypes, 1982.  A series of experiments in PC-based near-synchronous communication over asynchronous lines.  Distributed as a series of terminal emulators optimized for computer conference and chat interaction on bulletin boards, the Source, and CompuServe.  A starting point for my research on computer-mediated communication.  Written in BASIC.

Systems

• With development team. LOOKOUT.  Empirix (initially Teradyne/RSW Software).  A web site or other network service monitoring product that provides detailed network topography and performance information on end user connections to the site, allowing web site service and support personnel to rapidly diagnose the locus of web site performance problems.  An n-tier architecture system, with elements located at the web/service site, a database server, and client desktops.   Resolves network routers and end users to broad geographic locales.  Well received by customers in initial demonstrations.
• With Peter Schmidt, Jay Opperman, David Tuttle, and Development Team.  NetFlare.  Teradyne/NorthStar Internetworking and Teradyne Broadcast Division.  An end user network connectivity diagnosis and repair system that enables users with Internet connectivity problems to connect to a special (the Internet Diagnostic Unit or IDU) from a web-based client user interface.  Tests initiated on the client and performed on the IDU diagnose the connectivity problem and, via a rule-based decision logic, recommend repair procedures.  Currently a Teradyne Broadcast Division product.
• With Don Willenborg and the architecture, development, operations, test, and market planning teams.  IBM Business Partner Systems Infrastructure.  IBM Global Services, IBM Channels Marketing, IBM Customer Relationship Management, IBM CIO’s Office, 1997-99.  IBM’s e-business channel to its business partners, which account for over 30% of IBM’s annual revenue, the IBM BPS Infrastructure was one of the first sites on the Internet to do over $1 billion in e-commerce revenue.  Comprised of hundreds of applications and a library of over 100,000 documents managed on over 100 servers.
• With Colin Harrison, Steve Brady, Asser Tantawi and Development Team.  MultiMedia Digital Community.  IBM Research Division, 1996-97.  An enhanced teleconferencing system comprised of teleconferencing switch, central web server, and client browser software in which the web browser provides conference data, a variety of enhanced teleconference control function, and a shared view of presentation or web content.  Sold by IBM as TurboConferencing.
• With Robert Albano and Development, Operations, and Marketing Teams.  ROME, IBM Application Services Division, 1994-1995.  An enhanced version of GLOBENET, but offered to paying customers as a service offering the brief run of the IBM Application Services Division.
• With Robert Albano, Jerry Waldbaum, and Development and Operations Teams.  GLOBENET, IBM Research, IBM Personal Software Products, IBM Application Solutions Division, IBM Global Services, 1993-98.  An electronic service and support tool used by almost every division of IBM.  Provided a 30% or greater productivity increment for product service and support teams and even greater cost and productivity increments when compared with telephone customer service and support.  Comprised of a client application, a distributed server network inside IBM, a central server operation, and computer conferences on Prodigy, CompuServe, Internet Newsgroups, IBM Talklink, America Online, Electronic Bulletin Boards, and other publicly accessible systems.
• With Dave Slauson, Robert Albano, Dennis Johnson and development and operations teams.  OS2BBS/TALKLINK, IBM Research, IBM Personal Software Products, IBM Service Division, 1991-99.  An IBM online service, comprised of a dial-in server/network infrastructure, an end user client, and the IBM internal forum infrastructure.  Allowed IBM customers to participate in a special subset of IBM forums known as CFORUMs.  Initially opened as OS2BBS in support of the OS/2 operating system and later expanded, under the name TALKLINK, to support a broad range of IBM products and services.
• With Gerald Waldbaum, John Alvord, Tom Rogers, Davis Foulger, and development and operations teams.  CORE OS/2 Research Environment, IBM Research Division, 1987-91.  One of the first local area network based client/server infrastructures, CORE provided client OS/2 workstations to a broad range of network services, including a shared and maintained software environment, electronic library of documents and software, computer conferencing facilities, backup services, and other applications.  Marketed to customers as Netdoor.
• With Whit Wyant, Clark Maurer, Jerry Waldbaum, and others.  Yorktown PC User's Workbench.  IBM Research Division, 1984-87.  One of the first predefined and preinstalled software environments for PC’s, the Yorktown PC Users Workbench provided a complete suite of editing, spreadsheet, database, graphics, communications, and system management tools, all packaged within a consistent user interface framework with on-line help and documentation.  As would be the case, a few months later, with the MacIntosh, Yorktown PC User’s Workbench users could frequently plug their machine in and go to work without doing any additional software installations.  Today this is considered the norm.  In 1984 it was almost unheard of.  Although never marketed by IBM, the Workbench was used broadly inside IBM and distributed to many IBM customers.  Over 30 other IBM software environments adapted the Workbench tools and framework to the specific needs of other IBM divisions and locations.  The workbench has been credited, moreover, as the prototype for IBM’s OfficeVision product.
• With Dave Chess, Bob Cronin, Jerry Waldbaum, Ed Skorynko, John Alvord, and many others.  IBM Forum Infrastructure.  IBM, 1983-99.  With, at its peak, over 200 shadows, over 8000 discussion forums, several thousand software packages, and new contribution rates in excess of several thousand per day, IBM’s Forum Infrastructure, and the IBMPC computer conference facility and PCTOOLS software library in particular, were probably the largest computer conference and library system in the world for a few years in the mid-to-late 1980’s.  It was certainly the first such system to not only reach critical mass, but to reach the upper turn of the diffusion of innovation curve, with over a third of all IBM employees regularly participating in conferences, and almost all employees making use of the electronic library facilities.

Service

Professional Service

• Chair, ECA Communication and Technology Division, 2008.
• Chairman Elect, ECA Communication and Technology Division, 2007.
• Representative to NCA Legislative Assembly, 2006, 2007.
• NCA Legislative Assembly Agenda Committee, 2007
• Co-chair, NCA Human Communication Technology Division, 2005-2006
• Principle Organizer, Proposed NCA Temporary Faculty Caucus, 2005.
• Advisory Board, EJournal, 2002-present.
• Information Officer, NCA Human Communication Technology Divsion, 2005-present.(see http://hctd.org)
• Webmaster, NCA Human Communication Technology Division, 2002-2005 (see http://hctd.org)
• NCA Electronic Balloting Committee, 2003.
• Convention planning co-chair, NCA Human Communication Technology Division, 2004-2005
• Publications co-chair, NCA Human Communication Technology Division, 2003-2004
• Membership co-chair, NCA Human Communication Technology Division, 2002-2003.
• Panel Respondent, NCA, 2003, 2004, 2005, 2006, 2007.
• Panel Respondent, ICA, 2004, 2005, 2006.
• Panel Chair, NCA, 2004, 2005, 2006.
• Panel Chair, ICA, 2003, 2004, 2005, 2006.
• Panel Chair, MEA, 2004.
• Paper Reviewer, NCA, Human Communication Technology Division, 2003, 2004, 2005, 2006, 2007.
• Paper Reviewer, ICA Computers and Technology Division, 2002, 2003, 2004, 2005, 2006.
• Paper Reviewer, ICA Games Interest Group, 2005, 2006.
• Paper Reviewer, ICA Information Systems, 2003, 2004, 2006.
• Paper Reviewer, ECA Communication and Technology, 2007.
• ECA Web Site Consulting Committee, 2007.
• Online Submission Committee, Computers and Technology Division, International Communication Association, 2001.
• Consulting Editor, EJOURNAL, 1991 to 2001.
• Consulting Editor, The Electronic Journal of Communication, 1992 to 1997.
• Administrator, IBMPC Computer Conferencing Facility, 1989-1999.
• Steering Committee, IBM PC Symposium, 1986.
• Assisting Administrator, IBMPC Computer Conferencing Facility, 1983-1988.

Oswego State University

• Communication Studies Department Equipment Committee, Oswego State University, 2001-2003, 2005-2006.(Chairman, 2002-2003)
• Communication Studies Brochure and Publicity Committee, Oswego State University, 2005-2006.
• Communication Studies Long Range Planning Committee, Oswego State University, 2002-2003.
• Communication Studies Scholarship Committee, Oswego State University, 2002-2003.
• University Committee on Learning and Technology, 2002-2003.
• University Community Orchestra, 2001-2003.
• Communication Studies Department Curriculum Committee, Oswego State University, 2001-2002.
• University Human Computer Interface Working Group, 2001-2002.

Community Service

• Member (tenor section), Choral Arts Society, 2003-2007.
• Member (viola section), Mannes Community Orchestra, 2004-2005, 2006.
• Member (viola section), Oswego State University Community Orchestra, 2001-2003, 2005.
• Webmaster, Choral Arts Society, 2003-2005.
• Member (viola section), Adelphi University Orchestra, 2004.
• Member, Wappingers Central Schools Technology Committee, 1996-2001
• Chairman, Wappingers Central Schools Communication Committee, 1996-1997
• Cubmaster, Wappingers Falls Cub Scout Pack 23, Myers Corners School, 1994-1995
• Treasurer, Lake Oniad Lake Owners Association, 1991-1994.
• Founder and President, Connecticut IBM Personal Computer Users Group, 1981-1985

Professional Honors

• Best Paper, Media Ecology Association, 2006.
• IBM Golden Circle Award, 1998.
• IBM Technical Achievement Award, 1988.
• IBM Research Division Award, 1998.
• Participant, National Science Council Conference on the Rights and Responsibilities of Participants in Networked Communities, 1992-93

Memberships

• International Communication Association, 1976-present.
• National Communication Association, 1976-present.
• American Statistical Association, 1977-present.
• Media Ecology Association, 2002-present.
• Eastern Communication Association, 1979-present (somewhat intermittant).
• Choral Arts Society (Westchester County, NY), current.(Webmaster)
• Oswego State University Community Orchestra, current (Viola)